Returns & Exchanges:

Domestic Returns:

At Meaningful Mantras, we take great care in crafting clean, intentional products you’ll love — but we understand that sometimes a return is necessary. We gladly accept returns within 7 days of delivery for eligible, unused items in their original packaging. Please read the details below before initiating your return.

Return Eligibility:

Returns must be requested within 7 calendar days of receiving your order. Products must be unused, unlit, and in original, undamaged condition. This includes branded boxes, they must be in good condition. Candles or wax melts that have been used, burned, or altered cannot be returned.

Return Shipping:

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as Meaningful Mantras is not responsible for items lost in transit.

Restocking Fee:

As of 03/28/25 Meaningful Mantras initiated a restocking fee for returned items. Please keep in mind we are a small business, and returning damaged items is a costly endeavor. All approved returns are subject to a 20% restocking fee, which will be deducted from your refund total.

Refunds:

Once we receive and inspect your return, your refund (minus the restocking fee) will be processed to your original form of payment within 5–7 business days. Package Protection, if purchased, is not refundable as well as any applicable shipping charges.

Non Returnable Items:

Sale items, limited-edition launches, and gift cards are final sale and not eligible for return. Massage candles, roll-ons, epsom salts, and body balms are final sale due to hygiene. Car air fresheners are final sale as well.

If you’d like to start a return, please email us at support@meaningfulmantras.com with your order number and reason for return. We’re here to help and make the process as smooth as possible.

Thank you for supporting our small, intentional brand — and for choosing cleaner candles for your home.

Warmly,
The Meaningful Mantras Team

Other Common Concerns:

Returning Defective Products:

Please contact customer service within 7 days from purchase at support@meaningfulmantras.com and we will look further into the issue. Proof of purchase is required. We only accept damaged items purchased through the meaningfulmantras.com website. Please send us photos of your damaged products!

Damaged, Broken, or Missing Items:

Please reach out within 48 hours of receiving your order to notify us of any product damage or missing\incorrect items. We would love to help rectify this! Support@meaningfulmantras.com

Exchanges:

As of 04/12/24 Meaningful Mantras now accepts exchanges on unused candles! This excludes massage candles, roll-ons, bath soaks, and body balms. Please email us at support@meaningfulmantras.com to initiate your exchange within 7 days of your order delivery date! The buyer is responsible for all shipping costs associated with returns and exchanges, unless selected Package Protection at checkout. Exchange can only be for items of same size and equal value.

Attn: Package Protection

Package Protection damage covers broken and shattered glass, missing product, stolen product, or lost packages. It does not cover any cost associated with returns. If you would like to exchange a product, you have within the 7 day delivery period to exchange it for another product of equal size, value, and price and we will pay for the exchange shipping costs, if Package Protection was purchased. Package Protection also covers damages, such as broken glass, within 48 hours of delivery. In cases of refunds, Package Protection is final sale and non-refundable. One exchange per Package Protection is covered

Lost or Stolen Package Policy:

At Meaningful Mantras, we take great care in carefully packaging and shipping each order, and we understand how frustrating it can be when a package doesn’t arrive as expected.

We’re here to help — and we want to be as transparent as possible about what to do if your package is marked as delivered but not received, or if it appears to be lost or stolen.

If Your Package is Marked as Delivered but You Haven’t Received It:

Double-check your surroundings. Look around your mailbox, front door, porch, garage, or with neighbors and household members. Sometimes carriers mark items as delivered a day or two early. Contact your local carrier. Once a package has shipped, Meaningful Mantras is unable to assist further and operate on behalf of the customer. We promise that we know no more than you do. For proper help, please contact the shipping carrier directly for any delivery issues.

Provide your tracking number and ask for delivery details. USPS, UPS, or other carriers may be able to locate it or provide a GPS delivery scan.

You can use the following numbers to contact the carrier:

USPS Customer Service: 800-275-8777

UPS Customer Service: 800-742-5877

Email us within 5 days. If you're unable to locate your package, please reach out to us at support@meaningfulmantras.com with your order number and tracking info. We'll do our best to assist you in resolving the issue.

If Your Package Is Confirmed Lost or Stolen:

Once we've confirmed that the carrier cannot retrieve or locate your package, we may offer a one-time replacement or store credit at our discretion. Please note that Meaningful Mantras is not responsible for stolen packages once marked as delivered, but we’re happy to work with you on a fair resolution.

🔐 Tips for Safe Delivery:

Choose a secure delivery location if possible. Consider using delivery lockers or a PO box for high-value orders. Sign up for tracking updates via your shipping carrier.

Thank you for understanding, and for supporting our clean, mindful brand. We’re always here to help make your experience feel safe, smooth, and meaningful.

Warmly,
The Meaningful Mantras Team

Return To Sender:

If for any reason your order was deemed "Undeliverable" or "Return To Sender", Refunds being issued as a result of an undeliverable order or a “Return To Sender” will be issued for the amount of the original order, less any shipping charges and fees that were incurred.