Returns & Exchanges:

Domestic Returns:

We hope that you love your purchase from Meaningful Mantras. If for any reason you are not completely satisfied with your purchase we accept returns within 7 days of delivery. A refund will be made in the form of original payment within two weeks of receiving the goods back in our warehouse. Candles must be unlit and unused in good condition to be returned. Epsom salts are non-returnable due to hygiene. Massage candles, roll-ons, and body balms are non-returnable due to hygiene. As a small business, we're unable to cover any costs associated with return shipping or exchanges. Any applicable shipping charges are non-refundable.

If you do not see an answer to your question above, please send us an email at support@meaningfulmantras.com.We’d love to hear from you!

Returning Defective Products:

Please contact customer service within 7 days from purchase at support@meaningfulmantras.com and we will look further into the issue. Proof of purchase is required. We only accept damaged items purchased through the meaningfulmantras.com website. Please send us photos of your damaged products!

Damaged, Broken, or Missing Items:

Please reach out within 48 hours of receiving your order to notify us of any product damage or missing\incorrect items. We would love to help rectify this! Support@meaningfulmantras.com

Exchanges:

As of 04/12/24 Meaningful Mantras now accepts exchanges on unused candles! This excludes massage candles, roll-ons, bath soaks, and body balms. Please email us at support@meaningfulmantras.com to initiate your exchange within 7 days of your order delivery date! The buyer is responsible for all shipping costs associated with returns and exchanges, unless selected Package Protection at checkout. Exchange can only be for items of same size and equal value.

Attn: Package Protection

Package Protection damage covers broken and shattered glass, missing product, stolen product, or lost packages. It does not cover any cost associated with returns. If you would like to exchange a product, you have within the 7 day delivery period to exchange it for another product of equal size, value, and price. Package Protection also covers damages, such as broken glass, within 48 hours of delivery. In cases of refunds, Package Protection is final sale and non-refundable.

Lost Packages:

If your package is lost or stolen, please file a claim with the carrier listed in your shipping notification:

USPS Customer Service: 800-275-8777
UPS Customer Service: 800-742-5877

We ask that you please wait 48-72 hours before contacting us. Sometimes packages may be misdelivered or marked as delivered before they’ve arrived. Once a package has shipped, Meaningful Mantras is unable to assist further and operate on behalf of the customer. We promise that we know no more than you do. For proper help, please contact the shipping carrier directly for any delivery issues.

Return To Sender:

If for any reason your order was deemed "Undeliverable" or "Return To Sender", Refunds being issued as a result of an undeliverable order or a “Return To Sender” will be issued for the amount of the original order, less any shipping charges and fees that were incurred.

Discounted Items:

Winter Tent Sale items are marked as final sale. Heavily discounted items are final sale unless marked otherwise.