FAQ's

Find quick answers to common questions about shipping, returns, product care, and more — all in one place.

Product & Ingredients
What makes your wax melts non-toxic?

At Meaningful Mantras, your well-being comes first. 🌿✨ Our wax melts are crafted from our signature handmade coconut wax and infused only with 100% pure essential oils and plant-extracts. That means no synthetics, no dyes, no petrochemicals, and absolutely no phthalates. Because we skip the fillers and harmful additives, you can enjoy a clean, safe, and natural fragrance experience that’s just as kind to your home as it is to you. 

Why do you use coconut wax?

Our candles are handcrafted with our proprietary coconut wax formula that we spent nearly five years perfecting. We wanted something truly one of a kind — a wax with a low enough melt point to protect the delicate, phytoactive benefits of our essential oils while burning, yet hard enough to remain shelf-stable and ship beautifully across the country.

We chose coconut wax because it’s:

  • Clean-burning – no toxins, no harmful smoke
  • Excellent for scent throw – so your space fills evenly and richly
  • Eco-friendly & sustainable – a healthier choice for you, your home, and the planet

Unlike many candles on the market, our wax is completely free of paraffin, petroleum derivatives, soy, palm, apricot, or olive waxes. Just pure, carefully developed coconut wax — created exclusively for Meaningful Mantras.

✨ The result? A one-of-a-kind burn that’s clean, consistent, and lets every natural aroma shine exactly as it was intended.

Are your products safe for pets and children?

Yes. Our non-toxic wax melts and candles are formulated without harmful chemicals. They are safe for homes with pets and children, though as with all aromatics, they should not be ingested.

Usage & Safety
How do I use wax melts safely?

Place a melt in a proper wax warmer and enjoy flameless fragrance. Always use on a heat-resistant surface, away from drafts or flammable items.

What safety precautions should I follow with candles?

Trim wicks to ¼ inch before each burn, avoid burning near curtains or books, and extinguish with a snuffer rather than blowing.

Why does a candle crack, “sweat” or look uneven?

Natural waxes like coconut or beeswax can crack during cooling or shipping. This is cosmetic, does not affect performance, and shows that our candles are as clean as we claim! 

Burn Tips & Care
How do I prevent tunneling in candles?

Allow the candle to burn until the wax pool reaches the edge of the container (about 2–3 hours) during the first burn.

What should I do if the flame seems too large?

Extinguish the candle, let it cool, trim the wick to about ¼"–½", and relight.

How do I handle soot or discoloration?

Soot may result from drafts or an untrimmed wick. Wipe glass clean once cooled and keep wicks properly trimmed

When should I stop using a candle?

Stop burning when about ½ inch of wax remains to prevent overheating or damage to the container.

Fragrance & Scent Strength
Why might essential oil scents be lighter than synthetic fragrances?

Essential oils come from nature — they provide a more subtle, authentic aroma compared to synthetic fragrance oils. Because they come directly from plants, flowers, and botanicals, their scent is intentionally softer and more natural. Synthetic fragrances, on the other hand, are engineered to be stronger and longer-lasting, but often rely on phthalates, petrochemicals, or other additives. We choose essential oils because they’re cleaner, healthier, and truer to nature — even if that means the aroma is gentler. Think of it as the difference between enjoying a fresh bouquet of flowers and smelling an artificial air freshener: one is softer, but far more real and better for you. 💛

Do your wax melts work for aromatherapy?

Yes, our blends are designed for aromatherapy, available in subtle, balanced, or bold aromas—all flame-free.

DIY & Crafting
How do I melt wax at home?

Use a double boiler to gently heat coconut (or beeswax). Stir in fragrance when the wax reaches about 185 °F, then pour into clamshells or silicone molds.

When should I add fragrance oils?

At about 185 °F (85 °C) so the oils bond effectively with the wax.

How long should I let wax melts cool before using or storing them?

Let them solidify overnight in a stable, cool area. Store in airtight containers away from sunlight to preserve scent.

Custom Orders & Craft Process
What happens after I place a custom candle order?

We review your design preferences, hand-craft your candle, inspect for quality, and package it with care instructions before shipping.

Can I customize the fragrance of my candle?

Yes — we use pure essential oils and can work with you to select scents that match your preferences, whether you prefer subtle, balanced, or bold aromas.

How long does a custom candle take?

Typically a few weeks, depending on design complexity and artisanal crafting time.

How do I care for my custom candle?
  • Burn long enough on the first use to create a full melt pool.
  • Trim wick to ¼ inch each time.
  • Burn for 3–4 hours max.
  • Keep away from drafts and debris.
Storage & Longevity
How should I store my wax melts and candles?

Keep them in a cool, dry place away from sunlight and humidity. For candles, replace the lid after use to preserve fragrance.

How long do wax melts last?

ypically several hours of fragrance per melt; exact time varies depending on room size, warmer type, and chosen scent.

Shipping, Returns & Support
What is your returns & exchange policy?

Returns are accepted within 7 days of delivery for unused, undamaged products in original packaging.

Do returns have fees?

Yes, a 20% restocking fee applies. Customers are responsible for return shipping.

Can I exchange an item?

Yes, exchanges are allowed within 7 days for unused candles (some exclusions apply).

What if my package is lost, stolen, or damaged?

If your order doesn’t arrive as expected, contact us within 5 days with tracking info. We may provide a one-time replacement or store credit.

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